Type: Budget airline
Date: Numerous, most recently April 2017
Flight: Short haul
We flew with Ryanair from Edinburgh to Fuerteventura in December 2016. We most recently flew with them to Ibiza and have another flight booked with them to Barcelona in June. We have found the flights to be quite warm and stuffy and the space cramped. Typically the airline staff have been a bit slow and unable to keep to their word. We have had trouble with the booking website and the chat staff who we contacted to fix issues too.
We have found the staff to be friendly and well mannered, however we have felt let down numerous times by the staff here. One alarming example is when we were promised a demonstration of how to use the baby seat-belt. This never happened so we used it how we assumed it should be used. It was on the return flight we were told we had been using it wrong – potentially our son could have been badly injured because the airline staff did not bother to come back to help us as they promised.
We have met all different kinds of people on Ryanair flights but were happy to find a lot of people traveling as a family, or with kids just like us. A lot of British people use Ryanair to get to cheap holiday destinations.
My favourite part
I love the bright colours on Ryanair. The cost is also a great benefit and because of Ryanair we have managed to see places in Europe we would probably have missed out otherwise.
My least favourite part
I don’t like that there are no TVs. Other budget airlines have some in the aisle. I think even a little entertainment would help keep the kids a bit more amused.